We had a private party for 80 people yesterday. Lots of work: special set up, cooks on overtime, special menu items. My manager and I are both on 6 day work weeks because of it. When the host got the bill, she was upset that the tax and gratuity and charge for valet were not included in the per person quote. The proposal that I sent to her for a signature very clearly stated the price plus tip and tax. It is stated in two places on the proposal. She said she wouldn't have done it if she had known it was extra. I said I would not have done it for any less.
That's why there are contracts. I feel terrible about this, I really do. But the margin is too small to make a cut. Ah well.
Pardon the comment if this person is a friend of yours but this sounds like another instance of someone trying to weasel their way out a legitimate expense. Tax, gratuity and valet would have made the difference? Give me a break. That had to be the smallest piece of the overall bill. Good for you for sticking to principle.
Posted by: Bill Jones | May 29, 2009 at 08:23 AM