Weekend Update
Business was moderate Tuesday and Wednesday, slammed on Thursday, called in our hostess to help out. Went beautifully. Very slow Friday, very busy Saturday. Crazy, crazy.
C's wife had a baby on Tuesday. He was on vacation and got to spend the week with her and their new son. R had an abscessed tooth and was out Friday through Sunday. H got food poisoning from a fast food restaurant after a late night visit Friday night and missed Saturday.
Switch on the convection oven broke Friday morning. My prep guy called me at home. I had to come in to get the phone numbers of the repair people. It was fixed by 2:00 but prep was way behind. Tried to bake a cake in our regular oven for pickup at 5:00 PM. Came out very dry. Had to call the customer and tell him we needed time to remake it. Customer agreed and we prepared for Saturday pickup. Luckily it wasn't needed until Saturday.
Point of sale system was not running reports. Giving us database error reports. Spent four days with customer support. They kept fixing the problem but something in the overnight shut down was fouling up the data. On day 5 it was determined that the new Sonic wall that had been installed was not installed properly on one terminal and was interfering with Norton Security. Installer had to come out and remove Norton and reconfigure. Working now. New sonic wall is a new requirement for the tough credit card security compliance standards.
Server who had been with me for over two years left after working out his two week notice. Hired and trained a new waiter.
Worked some specials that we hope to put on the new menu.
That's all!
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