Back from Vacation
Since I was off enjoying a wonderful vacation, my manager was left to deal with Saturday night opening headaches. This all took place over the course of 1 1/2 hours.
The back deck flooded from the storms on Friday and Saturday and she had to borrow a wet vac from my husband to sop it up since all the stores had sold their wet vacs to the hotels hit by the tornado on Friday.
The valet was a no call, no show, a substitute was sent at 6:10, 40 minutes after we opened and 1 1/2 hours late, this after said manager spoke with the valet boss four times. The valet boss didn't know if the valet was delayed by the storm or if he just didn't want to work anymore. He just didn't want to work anymore.
The Point of Sale system was not sending orders to the expediter printer in the kitchen which is our most important station. Said manager was on the phone with customer support in Boston and with the local guys who just kept telling her that the printer was unplugged. Though the kitchen staff assured her they had checked all the connections, after 40 minutes it was found that indeed a cord was not plugged in.
Said manager told me upon my return that she had been ready to drive down to Florida to join me on my vacation. I got back just in time. I love said manager.
I love said manager as well. Cause you didn't know a thing about such drama!
My motto today: Return me to the beach.
Posted by: Julia | March 18, 2008 at 10:59 PM